WHAT TYPES OF BEAUTY CARE PRODUCTS DO YOU OFFER?

At Truederma, we offer a wide range of beauty care products, including skincare, hair care, body care, and health supplements. Our skincare line features cleansers, moisturizers, serums, and treatments for various skin types and concerns. Our hair care products include shampoos, conditioners, and treatments designed to nourish and strengthen your hair. For body care, we have lotions, scrubs, and oils to keep your skin hydrated and smooth. Additionally, our health supplements are formulated to support overall well-being and enhance your beauty from within.

ARE YOUR PRODUCTS SUITABLE FOR ALL SKIN TYPES?

Yes, our products are designed to cater to a variety of skin types, including sensitive, oily, dry, and combination skin. Each product is carefully formulated with high-quality ingredients to ensure effectiveness and safety. We provide detailed descriptions and usage guidelines on our product pages to help you choose the best products for your specific skin concerns.

HOW DO I CHOOSE THE RIGHT SKINCARE PRODUCTS FOR MY NEEDS?

Choosing the right skincare products depends on your skin type and concerns. We recommend starting with a skin consultation or using our online skin care quiz to identify your skin type and concerns. Our product descriptions and customer reviews also provide valuable insights to help you make informed decisions. If you need personalized advice, our team is always here to assist you.

 HOW DO I CHOOSE THE RIGHT SKINCARE PRODUCTS FOR MY NEEDS?

Choosing the right skincare products depends on your skin type and concerns. We recommend starting with a skin consultation or using our online skin care quiz to identify your skin type and concerns. Our product descriptions and customer reviews also provide valuable insights to help you make informed decisions. If you need personalized advice, our team is always here to assist you.

 WHAT ARE THE KEY INGREDIENTS IN YOUR PRODUCTS?

Our products feature a blend of natural and scientifically proven ingredients. Key ingredients include hyaluronic acid for hydration, retinol for anti-aging, salicylic acid for acne treatment, and botanical extracts for soothing and nourishing the skin. Each product’s ingredient list is available on our website, ensuring transparency and helping you choose products that best suit your needs.

HOW DO I PLACE AN ORDER ON YOUR WEBSITE?

Placing an order on Truedermasa.com is simple. Browse our product catalog, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you can enter your shipping information and payment details. You will receive an order confirmation via email, and we will notify you when your order ships.

WHAT ARE YOUR SHIPPING OPTIONS AND DELIVERY TIMES?

We offer various shipping options to accommodate your needs, including standard, expedited, and next-day delivery. Delivery times depend on your location and the shipping method chosen at checkout. You can track your order through the tracking link provided in your shipping confirmation email.

 CAN I RETURN OR EXCHANGE A PRODUCT?

Yes, we accept returns and exchanges within 30 days of purchase. Products must be unused, in their original packaging, and accompanied by a receipt. For more details on our return policy, please visit our Returns & Exchanges page or contact our customer service team.

ARE YOUR PRODUCTS TESTED ON ANIMALS?

No, Truedermasa is committed to cruelty-free practices. Our products are not tested on animals, and we ensure that all our ingredients are ethically sourced. We are dedicated to providing safe and effective products without harming animals.

HOW CAN I GET PERSONALIZED SKINCARE ADVICE?

For personalized skincare advice, you can contact our skincare specialists through our Facebook and Instagram page. We also offer virtual consultations to discuss your skin concerns and recommend customized product routines.

DO YOU OFFER ANY DISCOUNTS OR PROMOTIONS?

Yes, we frequently offer discounts, promotions, and special deals. To stay updated on our latest offers, subscribe to our newsletter, follow us on social media, or check our website’s Promotions page.
If you have any other questions or need further assistance, feel free to message us on Facebook and Instagram. We’re here to help you look and feel your best!

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@truedermasa.com

Other inquiries? Let's chat.

Please email us at info@truedermasa.com